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9310291599
Send us an email:
info@otsak.com
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Frequently Asked Questions
Find clear answers about our copper products, care, and usage.
1. What products does Otsak supply?
Premium copper bottles, mugs, tumblers, jugs, and drinkware sets with customization and private labeling.
2. Are your copper products pure and certified?
Made with 99.94% pure copper, SGS lab tested, and manufactured under ISO 9001:2015 certified standards.
3. What quality standards do you follow?
Strict quality control, SGS testing, and ISO-certified manufacturing processes.
4. Do you provide samples before bulk orders?
Yes, samples are available to verify quality and finish.
5. Are your products suitable for export markets?
Yes, our products are manufactured and packed to meet international requirements.
1. What is the minimum order quantity (MOQ)?
MOQ starts from 50 pieces, depending on product and customization.
2. Do you provide logo branding or private labeling?
Yes, logo engraving, custom packaging, white labeling, and private labeling are available.
3. Can you customize product designs or finishes?
Yes, customization in finish, branding, and packaging is available for bulk orders.
4. Do you offer bulk pricing and discounts?
Yes, better pricing is available for higher quantities and long-term buyers.
5. Can you handle large or repeat orders consistently?
Yes, we maintain stable production capacity and quality control.
1. Who are your typical B2B clients?
Hotels, restaurants, yoga centers, wellness studios, corporate gifting companies, distributors, wholesalers, retailers, and international buyers.
2. Do you supply corporate gifting companies?
Yes, customized gifting solutions with branding and packaging are available.
3. Do you supply hotels and restaurants?
Yes, we supply durable and premium copper drinkware for hospitality use.
4. Do you work with international distributors and retailers?
Yes, we regularly supply global B2B buyers.
5. Are your products suitable for wellness and yoga centers?
Yes, copper drinkware is widely used in wellness and Ayurvedic lifestyle segments.
1. What is the production timeline?
Typically 7–25 days, depending on order size and customization.
2. Do you deliver across India and internationally?
Yes, PAN-India delivery and international shipping are available.
3. Do you assist with export documentation?
Yes, we support export documentation and logistics coordination.
4. What packaging options do you offer?
Standard, premium, and custom packaging suitable for retail or export.
5. How do you ensure safe shipping?
Products are securely packed using protective materials to prevent damage.
1. What payment methods do you accept?
Bank transfer and standard B2B payment methods. Terms vary by order size.
2. How can buyers request a quotation?
Contact us by email to receive quotations and product details.
3. Can buyers request a catalog?
Yes, catalogs and product details are available on request.
4. Do you offer long-term partnership pricing?
Yes, special pricing and support are available for repeat and bulk buyers.
5. Why choose Otsak as a supplier?
99.94% pure copper, SGS tested, ISO-certified manufacturing, customization capability, and reliable bulk supply.